These terms of service describe the conditions under which visitors may use this website and under which BGT Customs, the developer behind the site, through its company BGT Customs Construction LLC at 389 Overland Rd, Tooele - 84074-1936, United States (US), offers its professional services. By reading on or contacting the company you accept these terms, so please read them fully before you send any enquiry or open any engagement.
These terms are an agreement between the person or organisation reading them and the provider of the site, BGT Customs, a developer operating under its company BGT Customs Construction LLC. The company is registered in the United States and works in the field of computer integrated systems design and related professional and technical services, with a particular focus on planning the systems, layouts and platforms that custom fabrication and construction workshops rely on.
The purpose of these terms is to set out, in one place, the fair boundaries of the website and of any professional relationship that develops from it. A clear set of boundaries protects both sides. It tells a visitor exactly what they may rely on from a visit or a brochure, and it gives the company steady ground on which to plan a genuine engagement with a client who decides to go further.
By entering this website, by reading its pages, or by using any of its contact features, you agree to be bound by the terms written here. If you disagree with any part of these terms, the clear and honest course is to stop using the site and to reach out to us by email with your concern, because we would rather talk through a difficulty than have a visitor stay on a page they believe is unfair to them.
Where a separate written agreement later comes into force between you and the company, the terms of that written agreement will govern the professional engagement it describes. These website terms govern your ordinary use of the site itself, while the written agreement governs the work. Where the two touch on the same point, the written agreement takes priority for the work it covers.
The services described across this website fall broadly into professional design work. We plan custom build planning platforms, we lay out workshop floors and material flow, we design yielding and cutting plans, we integrate equipment and controls, we build client portals for approvals and we plan site power and data networks. These are offered as connected systems on a shared project spine and, where a client has a single gap, as individual disciplines.
Every engagement is bespoke. The pages on this site describe categories of work so a reader can find their way, but they are not offers to deliver a standard product at a standard price. The detail of what will be delivered, for which floor, at what price and on what dates is always settled in a written agreement drawn up between the parties before any paid work begins. Nothing on these pages forms a binding offer by itself.
You may use this website for its intended purpose, which is to learn about the company and its services and to contact us if you wish. You may view the pages on any device, print a copy for your own reading, and share a link to a page with someone who you believe would find it useful. These uses are welcome and require no separate permission.
You may not use the site in a way that damages it, that stops another person from using it, that tries to reach parts of the server that are not public, or that harvests content in bulk to reuse against the wishes of the company. The ordinary, respectful use of a website is yours by right; the abuse of it is not. We reserve the right to restrict access to anyone who acts against these terms or against the law.
Where a page or feature lets you send text to us, you agree to send only content that is honest, that belongs to you or that you are allowed to share, and that is not unlawful, defamatory or designed to trick a reader. A false enquiry wastes everyone time and can cause real harm, so we rely on you to send messages that reflect a genuine situation.
You also agree not to send us anything that carries a harmful program, that tries to overload our systems, or that is designed to gather data about other visitors without their consent. We treat messages sent through our channels as sincere, and we ask that you extend the same honesty to us. A genuine and courteous message is the fastest way to begin a good working relationship.
The words, drawings, illustrations, names, layout and brand of this website belong to BGT Customs and its company, except where a credit plainly names another owner. The name BGT Customs, the name BGT Customs Construction LLC and the visual style of the site are part of the company identity and are protected in the usual way under the laws of the United States and elsewhere.
Our written copyright notice respects the same honesty we ask of you when we use material that belongs to others. Where you share with us, on an engagement, your own drawings or data, those remain your property, and any licence you grant us for the work is limited to carrying out that engagement and is described in the written agreement rather than assumed here. We welcome fair quotation from our words with a credit, and we refuse to pass off the work of others as our own.
An estimate or quote offered by the company is a written proposal made in response to a specific request. It describes a defined scope, the assumed materials and effort, the price and the period for which the price stands. A quote is a genuine offer, but it is an offer to begin a conversation in good faith; it does not become a binding contract until the parties agree on the scope and sign a written agreement.
A price in a quote may need to change if a client asks for work beyond the scope on which the number was first prepared, if market prices for materials move sharply after the quote date, or if the situation at the workshop turns out to be materially different from what was described when the number was set. Any change is raised with the client before work proceeds rather than being discovered on an invoice. Honest pricing protects the trust on which a long relationship rests.
Because the work is bespoke and the sums are not trivial, the company carries out paid work only under a written agreement. That agreement names the client, sets the scope, states the fee and the payment terms, fixes the schedule where one applies, and records the assumptions on which the price rests. A written agreement protects both sides from the memory being edited later by either party, which is exactly when a custom build starts to drift.
A written agreement comes into force when it is signed by both parties or is otherwise accepted in a way the agreement records. Between that date and the completion of the work, the agreement is the single source of truth for scope, price and schedule, and these website terms step back in favour of it. We will always confirm, in writing, that an engagement has begun rather than leaving any doubt about the state of a project.
A specialist can only design well when the person who owns the workshop gives a true picture of it. The client is responsible for supplying an accurate description of the site, the existing layout, the machines involved, the access constraints and the true aims of the work. Where a plan relies on a measurement, a photo or a file supplied by the client, the client carries the responsibility for its accuracy.
The client also agrees to make decisions in a reasonable time. A custom system moves fastest when approvals arrive promptly, and a delay in returning a signed drawing or a material choice can push a schedule in a way that is fair for the client to see but unfair for the designer to absorb alone. Where the client asks for a design sprint, the client agrees to keep the window needed for it free of avoidable hold ups so the sprint keeps its purpose.
Fees are stated in the written agreement, usually as a fixed sum for a defined scope. Where the work is naturally open ended, the agreement will describe how time is measured and at what rate it is charged, and it will set a ceiling beyond which no further work begins without a fresh instruction from the client. A budget line is a promise that a client can trust.
Payment terms are written into the agreement and usually follow the natural rhythm of the work, with a portion on signature and the balance at defined milestones or on completion. An invoice is due on the date the agreement states. If payment is late, we will pause further work and raise the matter with the client rather than let a debt grow in silence, because a clean set of books is the fair foundation of a working relationship on both sides.
A reasonable number of clarifying questions is part of any engagement and is folded into the agreed fee. Where a client asks for new material, a rewritten plan, an extra discipline or a repeat of finished work for no reason connected to a fault of ours, that is a change of scope and will be quoted and agreed before it is carried out, exactly like the original work.
Scope changes are recorded in writing the moment they are agreed, so both parties always share the same picture of what the engagement now includes and what it now costs. We would far rather write a short note agreeing a sensible extra than pretend that extra work will appear for nothing, because pretending helps neither the designer nor the owner at the end of the job.
Where a written agreement fixes a schedule, the company treats that schedule as a promise and works to keep it. The schedule matters because a custom build often has to line up with a season, a hire start, a delivery of new machines or a fixed opening date, and a slip can ripple through the whole of a client life.
A schedule stays honest only when causes are shared. If a delay comes from the company side it is owned, explained and made good as quickly as possible. If a delay comes from a client decision that arrives late, from a site that turns out not to match its description, or from an authority beyond either party control, the schedule moves by the fair amount of that delay. A schedule is a working agreement, not a stick to beat either side with when circumstances change for a proper reason.
This website is provided for general information about the company and its services. It is offered on an as is and as available basis, which is an honest way of saying that we keep the site working well but we do not promise that it will never be down, that every page will be error free, or that it will suit a purpose we have not been asked about.
Nothing on this site, taken alone, is a guarantee of a particular outcome for a particular workshop, because every outcome depends on the real details of the floor, the materials and the client choices that are only ever settled through a written engagement. The website is an invitation to talk, and the talking, not the brochure, is where the useful truth is found. We describe honestly, we promise in the written agreement, and we never blur those two lines.
The company works to a professional standard and stands behind what it delivers. That said, the liability of the company for a claim arising in any way out of the website or a professional engagement is limited to the amount actually paid to the company under the engagement that gave rise to the claim, and no claim may be brought more than a stated period after the event on which it is based as recorded by law in the state governing the agreement.
To the fullest extent the law allows, the company will not be liable for indirect, incidental or consequential loss, such as lost profit on a job, lost opportunity or a knock on effect that a careful written scope and a well kept schedule are designed to prevent in the first place. These limits do not apply where the law will not permit them, and nothing in these terms reduces a right a client holds that a court says cannot be taken away.
Where you supply material to the company, you agree to hold the company harmless against a claim that the material you supplied was not yours to share, or that it broke the rights of a third party, or that it was unlawful in a way that brought the company into a dispute. This is a fair request: no designer should be drawn into a fight that began with a file the client handed over without the right to hand it over.
The promise runs in both directions in spirit, because an honest engagement protects both sides. The company warrants that the material it provides is genuinely its own work or is used with the proper authority, and that it will not knowingly deliver to a client a design that copies another designer idea into a dispute. Clean provenance is part of professional integrity, and neither party should have to carry the other mistakes.
This website may describe or link to tools, standards or suppliers that the company believes will serve a workshop well. A link or a mention is a helpful pointer, not a guarantee of the third party, and it does not make the company responsible for what a third party does. Where planning relies on a component, a machine or a data service made by another maker, the responsibility for that component behaviour rests with its maker under its own terms.
The company designs systems that bring such third party parts together, and the design work is our own and is warranted as such. But we do not extend a warranty over a third party machine or service any more than a kitchen designer would warrant the maker of a stove they help a client choose. Each maker is answerable for its own product, and the overall integration is answerable to the standard our written agreement records.
Either party may end a professional engagement by written notice in the way the written agreement describes. Ending an engagement is not a failure on either side; projects change, budgets shift and priorities move, and a clean and amicable ending is better than a forced and resentful one.
On termination, the client pays for work properly carried out to the date of the notice, and the company hands over the completed deliverable stages with nothing held back in bad faith. Any material the client supplied is returned or destroyed at the client direction, and any confidentiality obligations written into the agreement survive the ending of the work. A good ending keeps the door open for a good return, which is how long relationships in custom building are actually made.
Work on an engagement may be paused only for sound and stated reasons, such as an unpaid invoice that is overdue, a client request for a hold, or a circumstance outside either party control such as a serious delay at a workshop or a force of nature. A pause is always explained in writing and is always intended to be temporary rather than a quiet way out of an engagement.
During a pause, no new work is carried out and no new fee accrues, and the client is told clearly what remains to be done and what will happen when work resumes. A suspension is a state of the project that both parties can see, not a mystery. Where a pause runs on long enough that it stops making sense, either party may treat the engagement as at an end under the termination clause and close it cleanly.
During an engagement a client shares details of their shop that they would not want broadcast, such as a plan, a budget, a process or a future intention. The company treats such information as confidential and uses it only to carry out the work it was shared for. Confidential information is never sold, traded or passed to a competitor of the client, and access is limited to the small team who genuinely need it.
The duty of confidence lasts beyond the ending of any engagement, because a client plan that is old can still be sensitive. The promise does not extend to information that is already public through no fault of the company, or that the law requires the company to disclose. Where disclosure is required by law the company will say so rather than hide it, and will limit the disclosure to what the law actually demands of it.
The way the company handles personal data from visitors and clients is set out fully in the separate Privacy Policy that this site carries, and that policy forms part of these terms by reference. Readers who send an enquiry should read the privacy policy so they know their rights, their data rights and how to exercise them.
In short, the company takes only the data it needs, uses it for the purpose it was given, keeps it no longer than needed and never sells it. For engagement documents that belong to a client, the client data remains the client data, and it is handled under the confidentiality and data sections of the written agreement as well as under this policy. Privacy and service terms work as one, because a client who trusts the company with a plan should also be able to trust the company with a record.
These terms are kept under review and may be updated when the service, the law or the company practice changes. When an update is made, the effective date at the top of this page is changed so that a returning visitor can tell at a glance which version governs. Readers who use the site regularly are welcome to glance at that date from time to time.
A change to these website terms does not rewrite a written engagement that is already in force; that engagement keeps the terms under which it was signed, which is the fair and predictable course. Any new version of these terms applies only to use that happens after the new effective date. Where a change is material we will say so plainly on this page rather than slipping it past a reader, and your continued use after the new date stands as acceptance of the updated version.
These terms and the professional engagements they introduce are governed by the laws of the United States, applied in the state where the company is registered, without regard to conflict of law rules that would point elsewhere. Both parties agree to try, in good faith, to settle any dispute about the website or an engagement through a direct and honest conversation before turning to a court, because almost every disagreement in a custom build grows out of a misunderstanding that clear talk can cure.
If a dispute cannot be settled by conversation, it will be resolved through the courts that have jurisdiction over the company, and each party will pay its own costs unless a court awards costs in the usual way. Nothing in this clause stops a client from raising a matter with a regulator where the law allows it. The point of the clause is order, not to bully either side, and it is written to stand up to a fair reading.
Any notice that these terms require to be given in writing should be sent to the company at the address below and is treated as effective when it is received there. For the fastest reply, use the email address shown, and mark the subject line so the team can route it to the right person without delay.
These terms are written to be read, not to be dodged, and the company welcomes a question about any point in them before an engagement begins. If a single word or phrase troubles a reader, that is exactly the moment to raise it, because a term that has been explained and agreed carries more weight than one that was merely signed in a hurry. Read on, ask early, and let an honest agreement do its quiet work from the start.