This privacy policy was written for and applies to the website operated by the developer BGT Customs and its parent company, BGT Customs Construction LLC. The company is based at 389 Overland Rd, Tooele - 84074-1936, United States (US). This page describes, in plain and readable English, what personal data this website collects, why it is collected, how it is stored and protected, and every right you hold over the data you choose to share with us.
This policy sets out the single set of rules that govern how personal data moves into, through and out of the tools and pages maintained by BGT Customs. Its purpose is to keep the information you share private, to explain our practices in clear language, and to put every person who visits the site on an equal footing when it comes to understanding their own data. We believe privacy is best protected when it is easy to understand, so we have written this document to be read from start to finish rather than treated as a list of small print.
Reading this policy will tell you exactly when data is gathered, what happens to that data after the moment it reaches our systems, and who you can write to if you ever feel that your personal data has been handled in a way that does not match the statements below. The company honours its commitments in this policy without exception, and treats any question about privacy with the same seriousness as a question about a build.
The services described on this website are provided by the developer BGT Customs, operating under the company BGT Customs Construction LLC. The company is a provider of computer integrated systems design and related professional and technical services, working closely with fabrication and construction workshops to plan the layouts, planning platforms and integrated systems that a custom build shop depends upon.
Throughout this policy the words we, our and us refer to BGT Customs and BGT Customs Construction LLC. The words you and your refer to any person who visits this website, uses any of its contact features, or otherwise sends personal data to the company through the routes described here.
This policy applies only to the pages hosted under the domain that serves this website. It does not govern the practices of any other website, even one that appears in a link we place on our own pages, because each of those sites carries its own privacy promise for which it is responsible. If you follow a link away from this domain, we encourage you to read the privacy policy of the site you land on before you share any data with it.
The policy covers personal data that you volunteer, such as the contents of a contact message, and the technical data that is generated automatically when any browser requests a page from our server. Where a separate agreement exists between the company and a client, the terms of that agreement will apply to data that is clearly part of the professional engagement, and this website policy governs ordinary visits to the public pages you are reading now.
We deliberately keep the information we request to the smallest amount needed to answer a question or begin a conversation. When you use the contact form on these pages, we collect the details you type into the form fields, which are normally a name you give, an email address you give, a subject line you give and the text of the message you send. We do not invent fields or force you to supply more than the form asks for.
When you write to the company directly by email, telephone or post, we hold the information that comes to us through that channel so we can respond properly. This may include any details you choose to include about yourself or your workshop, such as its size, its address, the machines you run or the scope of a project you want to discuss. We regard any information that lets a reader identify a living person as personal data, whether or not it carries a label saying so.
We collect only the categories of information that have a genuine purpose in the work we do. We do not ask for, and we explicitly advise you not to send, sensitive data such as health records, an identity document number, a full bank account authenticator, or any data about a child as part of a general enquiry, unless a written engagement in force at that moment makes it both lawful and necessary.
Your personal data reaches us through a small number of deliberate routes. The most common is the contact form, which collects the message only when you choose to press the send action. Second, you may write to us through email, where the data comes to us in the body and header of the letters you send. Third, you may telephone the office and speak with a team member, in which case we write down only the notes needed to follow up on your question.
In each route the message is collected with your knowledge because you are the one sending it. We do not use any hidden field, any invisible tracking form or any silent collection on these public pages that would gather your details without your action. Where automated data is gathered, it is the generic technical data described in the next sections, which is associated with your device rather than with a named profile.
Like every website that runs on a standard server, our hosting records a small amount of technical information every time a browser loads a page. This normally includes the kind of browser you use, the broad family of operating system, the general region suggested by an internet address, and the address of the page that referred you to us. We keep this data in a form that does not name you personally.
This usage data serves a handful of modest housekeeping jobs. It helps us see which sections of the site draw the most interest, whether a page fails to load for a particular browser, and whether a change we make causes traffic to rise or fall. We treat this as operational data for the health of the site rather than as a way of building a picture of any one visitor. We do not sell, trade or rent any of this usage data to third parties.
This website may place a small number of functional cookies on your device to make the visit work as expected, such as a cookie that remembers whether a menu has been opened. These cookies exist for the convenience of the session and do not carry advertising identifiers, do not follow you across unrelated sites, and are not used to assemble a marketing profile.
Because the exact set of cookies can change with the software that serves the pages, the most reliable account is the one offered by your own browser. Every common browser lets you view and delete the cookies held for any domain, and disabling cookies will not stop the main content of this site from working, although it may disable a small convenience feature such as a remembered menu state. We do not serve third party advertising cookies on this domain.
We process personal data only where a fair and lawful reason supports it. When you send a question through the contact form, we rely on your consent, which you give freely by choosing to send the message and which you may withdraw at any time by asking us to stop holding it. When we respond to a question, open a discussion about a build or prepare a quote, we rely on the legitimate interest of running the business and answering an enquiry that you brought to us.
Where the company enters a written professional engagement with a client, processing of the data needed to carry out that engagement is based on the performance of the contract between the parties. Where a law requires us to keep a record, processing is based on a legal obligation. We will never invent a basis for holding data that does not truly exist, and we will stop holding data the moment the basis for it is spent.
The information you send us is used for the purpose you had in mind when you sent it. A question about a workshop layout is answered as such, a request for a quote is used to prepare a written estimate, and a booking for a showroom walkthrough is used to arrange the meeting. We match the use to the message and do not silently repurpose your data for a goal that we have not described to you.
Over time we may hold a record of the projects we have planned so we can serve a returning client consistently, but that record is only built where a real working relationship exists. We never use the content of a general website enquiry to send you marketing material unless you have separately asked to hear from us, and we do not add visitors to any mailing list without an explicit request. Our aim is that every use of your data is one you could have predicted from the conversation you began.
We do not sell personal data, and we will not hand it to a third party for that third party to market to you. Within the company, access to your data is limited to the small team who need to see it to answer your message. We may share your data with a trusted service provider only where that provider helps us run the essentials of the business, such as an email service that carries letters to and from our inbox or a backup service that protects our records.
Each provider is bound to use the data only to perform the service it supplies to us and to guard it to a standard no lower than our own. We will disclose personal data to a public authority only when a valid legal demand requires it, and we will hold a written record of any such demand. In the unlikely event of a sale or merger of the company, your data would transfer only under a written promise that keeps this policy in effect for the data collected under it.
We keep personal data only as long as a genuine reason remains to keep it. A short enquiry is usually answered and then allowed to age out of active use within a reasonable period. Details connected to a real project, such as a plan, a drawing set or a quote that leads to work, are held for as long as the engagement and any legal obligation around it require, and no longer.
We apply the same discipline to records of all kinds: when the reason for holding a record is spent, the record is deleted or is anonymised so that it can no longer identify you. Regular reviews of stored data make sure that nothing sits in a folder simply because nobody remembered to remove it. If you ask us to delete your data and no law requires us to keep it, we carry out that deletion without delay.
Security begins with taking only the data we need and keeping it only as long as we need it. On top of that we apply sensible, established protections: websites are served over an encrypted connection, access to our accounts is protected by strong and separate passwords, and the small team who can read messages is kept deliberately tight so that data is never open to more eyes than necessary.
No method of sending data over the internet is entirely without risk, and we cannot promise a result that no system on earth can guarantee. What we can promise is that we follow accepted practice, that we review our safeguards when something changes, and that if a security event ever touched personal data we would tell the people affected as soon as we understood what happened and what we were doing about it.
The services of BGT Customs are intended for adults who run or plan a workshop. This website does not target children, and we do not knowingly collect personal data from a person under the age of thirteen. We take no special steps to attract younger visitors, and no feature of the site is designed to encourage a child to send us information.
If you believe that a child has sent personal data to us without the agreement of a parent or guardian, please contact us at the email address shown on this page so that we can remove the data as quickly as possible. We would rather delete a record than argue over it, and we welcome any notice that helps us keep data about children out of our systems entirely.
You hold clear rights over the personal data that relates to you. You may ask for a copy of the data the company holds that names you, and we will provide it in a readable form. You may ask us to correct a detail that is out of date or wrong, to delete data that no longer has a lawful reason to be held, or to limit how we use it while a question is being settled. Where you gave your consent, you may withdraw it freely and at any time.
To exercise any of these rights, write to the contact address on this page, describe the request clearly and give us enough detail to find the correct record. We will respond within the time the law allows and will not charge for a first, reasonable request. We will not penalise you in any way for asking about your data, and we treat every request as a chance to show that our records are orderly and honest.
The pages of this website may carry links that lead away from our own domain, for example to a tool that helps you reach us or to material we believe you will find useful. Once you leave this domain, the privacy policy of the site you visit takes over, and we have no control over how that site gathers or uses your data.
A link on our page is not an endorsement of every practice of the site it points to, and it does not create a promise about that site privacy behaviour. When you follow such a link, we advise you to glance at that site privacy policy before sharing anything. We are happy to answer a question about why a particular link appears and whether we consider it trustworthy for a visitor to follow.
This policy is reviewed whenever practice changes, when the law moves, or when we adopt a new way of handling the small amount of data the site sees. When a change is made, the effective date at the top of this page is updated, and we encourage visitors to check it from time to time simply because the date tells you when the current wording was settled.
Changes will not reduce the protection promised to data you have already sent us without a clear, written explanation and your fresh agreement where consent governs. Where a material change is made, we will note it here in plain English rather than burying it. Your continued use of the site after an updated date stands as acceptance of the current version, and your rights over your own data are never diminished by a routine update of this document.
Questions, requests and concerns about this policy are always welcome, and we would rather answer them early than discover a misunderstanding late. The fastest route is by email to the address shown in the company details, where a named contact, Kong Shuoya, answers privacy correspondence. You may also write to or telephone the company using the details below.
You may also raise a complaint about our handling of data with the supervisory body that serves the place where you live, and nothing in this policy prevents you from doing so at any time. We will cooperate fully with any lawful authority that investigates a complaint, because we hold order and honesty in our records to be as important as order and honesty on a shop floor.
By sending personal data to BGT Customs through this website, you understand the practices described in this policy and you consent to the collection and use of that data in the way set out above. Where a legal basis or a written agreement provides another foundation for processing, that foundation applies, but your consent stands as the ordinary basis for a website enquiry.
This policy is governed by the laws of the United States and the utility practices that apply where the company is registered. If any single clause of this policy is read as unenforceable, the rest of the policy continues to stand on its own. Nothing in this policy reduces a right that the law of your own country grants you, and where those two readings differ we will apply the one that gives you more protection over your own data.
Thank you for reading. Privacy works best when it is shared between both sides of a conversation, and the honest, readable record above is the company way of doing exactly that.